Customer Testimony – Royal Welsh College of Music & Drama

The Royal Welsh College of Music and Drama has utilised the professional specialist services of Ceaton Security Services for over 15 years for a variety of different specialisms and projects, ranging from statutory servicing of Fire and Intruder Alarms to complex Automation services specific to RWCMD’s auditoriums.

Angie Beasley and her team of experienced, professional, and knowledgeable managers, support staff, and engineers take the utmost pride in their work and approach all aspects with exceptional outcomes achieved. Their attention to detail and quality of work is of the highest standard, their team conducts themselves in a professional manner and undertakes the required work seamlessly.  

Working within a busy academic institution is not without its challenges, with occupied buildings with offices, academic teaching, performances, and public all present significant challenges – Ceaton has taken the time to understand these complexities and their awareness, understanding, and consideration of these factors all enable their work to be completed without impact or issue in a seamless manner. The time taken to understand each specific discipline’s requirements, timescales, access, and complexity is a credit to Ceaton Security Services and ensures that once on site, the required work is delivered as per the agreed plan.

The Royal Welsh College of Music and Drama will continue to use the services of Ceaton Security Services across all of their specialist disciplines and would highly recommend them as an experienced and professional contractor. The quality of service they deliver is exceptional, being locally based to the Royal Welsh College of Music and Drama means they also align to RWCMD’s sustainable procurement strategy – ensuring that local Welsh SME suppliers are utilised where possible, reducing the carbon footprint of RWCMD’s supply chain.

RWCMD will continue to utilise the services of Ceaton Security Services and would highly recommend their services.  

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