Ceaton has grown steadily and surely since 1991 by putting the right people in the right job. Our primary aim is customer satisfaction coupled with job satisfaction for our employees.

We firmly believe that people are the heart of our business, we are like a family and as with any family, we look after each other and promote a positive attitude in the workplace.  If you are a team player, then you are just the person we are looking for.

If you are looking for a progressive career path with a forward thinking company that is still growing, learning and expanding, then look no further than Ceaton Security Services Ltd. 

Please forward your CV to Rhiannon@ceaton.co.uk detailing which role you’re applying for.

£28,000 – £30,000 depending on experience

40½ hours per week

Paid monthly

This is a varied and interesting role within a medium sized family run business based in Cardiff that has been operating in the Automation, Fire & Security industry for 30 years. More recently, we have also branched out and set up a Fire Door division. We are currently recruiting for a Fire Technical Estimator to support the ongoing growth of the company. If you think that you suit the job description, we’d love to hear from you.

Job Summary

  • Full-time permanent position equating to 40 ½ hours per week.
  • Reporting to Fire Division Manager & Managing Director.
  • The position will predominantly support the Fire Division Manager to survey existing and prospective customer’s sites, preparing quotes, ordering parts and project managing jobs through to completion.
    • Carrying out surveys.
    • Estimating & preparing quotation.
    • Ordering materials for the job.
    • Writing RAMS for customers.
    • Preparing kit and plant equipment for the job.
    • Liaising with Operations Team to book engineers to carry out the work.
    • Project managing the job from start through to completion, ensuring work is completed as quoted and to the customers’ requirements.
    • Handing over work to customer along with O & M Manual.
    • Assist in preparation of tender submissions.
  • The candidate will seek out new business leads and relationships to assist with the ongoing growth of the company.
  • Creating, developing, and enhancing relationships with customers in person, via telephone calls and email, whilst upselling any potential works the customer requires.
  • Working to financial targets and KPI’s set by the company’s Managing Director.
  • To give potential customers the confidence of choosing Ceaton to carry out any prospective works.
  • Provisions to work from home will be discussed upon completion of satisfactory probation.

 


 

Required Education, Skills & Qualifications

  • Experience in Fire industry – essential.
  • Experience in winning new business/converting quotes with proven track record.
  • PC and Microsoft literate – essential.
  • Experience using CASH – beneficial.
  • Excellent written and verbal communication skills.
    • Experience of communicating at all levels.
  • Self-motivated with ability to work as part of a team as well as individually.
  • Targets & KPI driven.
  • Clean driving licence.
  • Excellent personal, written, and presentational skills.
  • Be resilient under pressure.
  • Logical thinker with a positive attitude towards problem solving.
  • Ability to organise and manage own workload, relationships, and sales pipeline. Multi-task efficiently and effectively.


What to expect from Ceaton as an Employee?

  • Competitive rates of pay.
  • Regular pay reviews with potential for progression.
  • 30 Days annual holiday entitlement (22 days + 8 bank holidays).
  • Workplace pension.
  • Company subsidised health scheme.
  • Team performance bonus linked to company profits.
  • Company uniform & PPE.
  • Free on-site parking.
  • Friendly, supportive & positive work environment & culture.
  • Regular training to support the role.

37.5 hours per week
£22,000 per annum

This is a varied and interesting role within a medium sized family run business based in Cardiff that has been operating in the Fire, Security, Automation and most recently Fire Door Sectors for 30 years. We are currently recruiting for a Helpdesk person to support the ongoing growth of the company. If you think that you suit the job description, we’d love to hear from you.

Job Summary

  • Full-time permanent position – 37.5 hours per week
  • Reporting to Operations Assistant & Operations Team Leader



The helpdesk function is predominantly a customer facing role within the company and comprises but is not limited to the following daily tasks:

Helpdesk

  • Log Jobs – Log corrective maintenance (call outs) and Quoted works. Distribute call outs to relevant engineers.
  • PDA’s – Transmit preventative/corrective maintenance to engineers.
  • Maintenance – Extract monthly maintenance. Cross reference it against maintenance schedule.
  • Sales Enquiries – Raise maintenance renewal enquiries for sales staff.
  • New Maintenance Contracts – Set up new maintenance contracts on Cash.
  • New Customers – Set up new customers once accounts have credit checked.
  • New Sites – Set up new sites.
  • Add Systems – Add any additional systems to existing sites.
  • Sales Enquiries – Log sales enquiries for sales team.
  • Appointments – Book in engineers for corrective maintenance with clients.
  • New Employees – Set them up on Cash.
  • CASH Amendments/Updates – Update Cash system with any changes.
  • Corrective Maintenance – Price call outs. Authorise cost with customer. Chase uplifts.
  • Invoicing – Raise invoices.
  • Preventative Maintenance – Close down preventative maintenance once completed.
  • Raise invoice and update schedule.
  • CASH Support – Offer CASH support to all employees.
  • Reviewing and spell-checking engineers reports before sending to customers.
  • Sending engineer reports to customers.
  • Closing jobs and costing jobs.


General

  • Answering the office phone line.
    • Taking messages and transferring calls from existing and prospective clients to the relevant individual – an excellent telephone manner is essential.
    • Making calls to internal staff members and engineers.
    • Outlook – primary source of communication internally and with customers.

 

Required Skills & Qualifications

  • PC and Microsoft literate – essential.
  • Self-motivated with ability to work as part of a team and individually.
  • Excellent written and verbal communication skills.
  • Ability to manage own workload.

 

What to expect from Ceaton as an Employee?

  • Competitive rates of pay.
  • Regular pay reviews with potential for progression.
  • 30 Days annual holiday entitlement (22 days + 8 bank holidays).
  • Workplace pension.
  • Company subsidised health scheme.
  • Team performance bonus linked to company profits.
  • Free on-site parking.
  • Flexible working – remote & office based
  • Friendly, supportive & positive work environment & culture.

£28,000 – £30,000 depending on experience

40½ hours per week

Paid monthly

This is a varied and interesting role within a medium sized family run business based in Cardiff that has been operating in the Automation, Fire & Security industry for 30 years. More recently, we have also branched out and set up a Fire Door division. We are currently recruiting for a Security & Fire Technical Estimator & Installation Engineer to support the ongoing growth of the company. If you think that you suit the job description, we’d love to hear from you.

Job Summary

  • Full-time permanent position equating to 40 ½ hours per week.
  • Reporting to Security Division Manager & Managing Director.
  • The position will predominantly support the Security Division Manager to survey existing and prospective customer’s sites, preparing quotes, ordering parts and project managing jobs through to completion.
    • Carrying out surveys.
    • Estimating & preparing quotation.
    • Ordering materials for the job.
    • Writing RAMS for customers.
    • Preparing kit and plant equipment for the job.
    • Liaising with Operations Team to book engineers to carry out the work.
    • Project managing the job from start through to completion, ensuring work is completed as quoted and to the customers’ requirements.
    • Handing over work to customer along with O & M Manual.
    • Assist in preparation of tender submissions.
  • The candidate will seek out new business leads and relationships to assist with the ongoing growth of the company.
  • Creating, developing, and enhancing relationships with customers in person, via telephone calls and email, whilst upselling any potential works the customer requires.
  • Working to financial targets and KPI’s set by the company’s Managing Director.
  • To give potential customers the confidence of choosing Ceaton to carry out any prospective works.
  • Provisions to work from home will be discussed upon completion of satisfactory probation.


Required Education, Skills & Qualifications

  • Experience in Security industry – essential.
  • Experience in winning new business/converting quotes with proven track record.
  • PC and Microsoft literate – essential.
  • Experience using CASH – beneficial.
  • Excellent written and verbal communication skills.
    • Experience of communicating at all levels.
  • Self-motivated with ability to work as part of a team as well as individually.
  • Targets & KPI driven.
  • Clean driving licence.
  • Excellent personal, written, and presentational skills.
  • Be resilient under pressure.
  • Logical thinker with a positive attitude towards problem solving.
  • Ability to organise and manage own workload, relationships, and sales pipeline. Multi-task efficiently and effectively.


What to expect from Ceaton as an Employee?

  • Competitive rates of pay.
  • Regular pay reviews with potential for progression.
  • 30 Days annual holiday entitlement (22 days + 8 bank holidays).
  • Workplace pension.
  • Company subsidised health scheme.
  • Team performance bonus linked to company profits.
  • Company uniform & PPE.
  • Free on-site parking.
  • Friendly, supportive & positive work environment & culture.
  • Regular training to support the role.

£28,431 – £31,590 per annum – basic + overtime + travel time + standby.

This is a varied and interesting role within a medium sized family run business based in Cardiff that has been operating in the Automation, Fire & Security industry for 30 years. More recently, we have also branched out and set up a Fire Door division. We are currently recruiting for a Fire & Security Maintenance & Service Engineer to support the ongoing growth of the company. If you think that you suit the job description, we’d love to hear from you.

Job Summary

  • Full-time permanent position.
  • Salary in the region of £28,431 – £31,590 per annum – basic + overtime + travel time + standby.
  • Reporting to Fire Division Manager, Security Division Manager & Operations Team Leader.
  • On-call 1 week in 9 (STC).



 

  • The successful candidate will be responsible for leading the maintenance and service of various Security & Fire systems.
    • Fire systems to include – Advanced, Hochiki, Apollo, and other life safety systems such as emergency lights, nurse call, refuge systems.
    • Security systems to include – CCTV (IP, Turbo HD) Networking, Intruder Detection (Galaxy, Honeywell etc) Access Control, Intercoms, Public Address Systems.
  • This role will predominantly be maintenance & service based, but there will be times when the engineer will be required to undertake elements of installation.
  • Experience of as many aspects of Fire & Security systems and installations as possible.
  • The skillset to work on our customers assets, delivering first rate service every time.
  • Willingness to develop knowledge of other aspects of the business (automation & fire doors).


Required Education, Skills & Qualifications

  • 3+ years Fire & Security system installation experience.
  • Full & clean UK driving licence.
  • No criminal record.
  • If successful, candidate must complete, submit, and pass a full security vetting clearance.
  • IPAF licence preferable.


What to expect from Ceaton as an Employee?

  • Competitive rates of pay.
  • Regular pay reviews with potential for progression.
  • 30 Days annual holiday entitlement (22 days + 8 bank holidays).
  • Workplace pension.
  • Company subsidised health scheme.
  • Team performance bonus linked to company profits.
  • Company uniform & PPE.
  • Free on-site parking.
  • Friendly, supportive & positive work environment & culture.
  • Regular training to support the role.

£28,431 – £31,590 per annum (+ basic + overtime + travel time + standby = £5,000 – £10,000).

*Our average yearly engineer salary is £41,000 – data collected from financial year 2021 – 2022.

This is a varied and interesting role within a medium sized family run business based in Cardiff that has been operating in the Automation, Fire & Security industry for 30 years. More recently, we have also branched out and set up a Fire Door division. We are currently recruiting for an Automation Engineer to support the ongoing growth of the company. If you think that you suit the job description, we’d love to hear from you.

Job Summary

  • Full-time permanent position.
  • Salary in the region of £28,431 – £31,590 per annum (+ basic + overtime + travel time + standby = £5,000 – £10,000).
  • Paid weekly.
  • Reporting to Automation Manager & Operations Team Leader.
  • On-call 1 week in 9 (STC).


 

  • The successful candidate will be responsible for maintenance, fault finding, repair and servicing of Automatic Doors, Gates, Bollards, Barriers and Roller Shutters.
  • Preferred experience of as many aspects of Automation as possible.
  • The skillset to work on our customers assets delivering first rate service every time.
  • Experience working on multiple systems, including manufacturers such as Dorma, Entrématic, Record, FAAC, BFT, Avon Barriers etc.
  • Willingness to develop knowledge of other aspects of the business (Fire, Security & Fire Doors).


Required Education, Skills & Qualifications

  • 3 years automation experience or experience in a related discipline.
  • ADSA BS/EN16005 certified preferable.
  • Basic understanding of electrical works.
  • Full UK driving licence.
  • No criminal record.
  • If successful, candidate must complete, submit, and pass a full security vetting clearance.
  • IPAF licence preferable.


What to expect from Ceaton as an Employee?

  • Joining fee – £500 – if employee leaves or employment is terminated within 6 months – this fee is repayable to the company.
  • Competitive rates of pay.
  • Regular pay reviews with potential for progression.
  • 30 Days annual holiday entitlement (22 days + 8 bank holidays).
  • Workplace pension.
  • Company subsidised health scheme.
  • Team performance bonus linked to company profits.
  • Company uniform & PPE.
  • Free on-site parking.
  • Friendly, supportive & positive work environment & culture.
  • Regular training to support the role.

£28,000 – £33,000 per annum – Package negotiable depending on experience.

This is a varied and interesting role within a medium sized family run business based in Cardiff that has been operating in the Automation, Fire & Security industry for 30 years. More recently, we have also branched out and set up a Fire Door division. We are currently recruiting for a Multi-disciplined Engineer & Business Developer to support the ongoing growth of the company. If you think that you suit the job description, we’d love to hear from you.

Job Summary

  • Full-time permanent position.
  • Salary in the region of £28,000 – £33,000 per annum.
  • Reporting to Managing Director & Business Development Manager.
  • This role is a fantastic opportunity for an experienced engineer that is looking to develop into a managerial position. The role will require a multi-disciplined engineer who is a self-starter, that will support the company in expanding into the North Wales region.
  • Ceaton currently have a small but manageable number of customers dotted around North Wales which we would like to provide a quicker response time to, when it comes to the maintenance, fault finding, repair and servicing of their assets. We are aware that the current number of customers in North Wales wouldn’t sustain a full-time engineering position at present, therefore we are looking for someone who is driven and motivated to make this role their own, by incorporating business development element into this role, and support us growing the business in this region.
  • The successful candidate would be looking for progression from working ‘on the tools’ into a managerial role by being a hybrid engineer/salesperson. This will help grow and develop the company a larger customer base in the region, with potential scope for opening a second branch in the region.
  • An element of the position is to identify and develop new business leads and relationships to assist with the ongoing growth of the company.
  • Creating, developing, and enhancing relationships with customers in person, via telephone calls and email, whilst upselling any potential works the customer requires.
  • Working to financial targets and KPI’s set by the company’s Managing Director.
  • To give potential customers the confidence of choosing Ceaton to carry out any prospective works.
  • The successful candidate will have experience of installation, commissioning, testing, maintenance, fault finding, repair and servicing of Automatic Doors, Gates, Bollards, Barriers and Roller Shutters.
  • The successful candidate will have experience of installation, commissioning, testing, maintenance, fault finding, repair and servicing of various Fire & Security systems.
    • Fire systems to include – Advanced, Hochiki, Apollo, and other life safety systems such as emergency lights, nurse call, refuge systems.
    • Security systems to include – CCTV (IP, Turbo HD) Networking, Intruder Detection (Galaxy, Honeywell etc) Access Control, Intercoms, Public Address Systems.
  • This role will predominantly involve the maintenance, fault finding, repair and servicing of customers assets – providing a first-rate reactive service to our Northern customer base.
  • Willingness to learn new skills and develop role into their own with the scope of progression.


Required Education, Skills & Qualifications

  • Experienced multi-disciplined engineer – minimum 5 years’ experience.
  • Business development or Sales experience ideal or a willingness to develop the business in the region.
  • PC and Microsoft literate – essential.
  • Self-motivated with ability to work as part of a team and individually.
  • Target & KPI driven.
  • Excellent personal, written, and presentational skills.
  • Ability to manage own workload, relationships, and sales pipeline.
  • ADSA BS/EN16005 certified preferable.
  • Basic understanding of electrical works.
  • Full UK driving licence.
  • No criminal record.
  • If successful, candidate must complete, submit, and pass a full security vetting clearance.
  • IPAF licence preferable.


What to expect from Ceaton as an Employee?

  • Competitive rates of pay.
  • Regular pay reviews with potential for progression.
  • 30 Days annual holiday entitlement (22 days + 8 bank holidays).
  • Workplace pension.
  • Company subsidised health scheme.
  • Team performance bonus linked to company profits.
  • Company uniform & PPE.
  • Free on-site parking.
  • Friendly, supportive & positive work environment & culture.
  • Regular training to support the role.

£28,431 – £31,590 per annum – basic + overtime + travel time + standby.

This is a varied and interesting role within a medium sized family run business based in Cardiff that has been operating in the Automation, Fire & Security industry for 30 years. More recently, we have also branched out and set up a Fire Door division. We are currently recruiting for a Fire & Security Installation Engineer to support the ongoing growth of the company. If you think that you suit the job description, we’d love to hear from you.

Job Summary

  • Full-time permanent position.
  • Salary in the region of £28,431 – £31,590 per annum – basic + overtime + travel time + standby.
  • Reporting to Fire Division Manager, Security Division Manager & Operations Team Leader.
  • On-call 1 week in 9 (STC).



 

  • The successful candidate will be responsible for leading the installation, commissioning & testing of various Security & Fire systems.
    • Fire systems to include – Advanced, Hochiki, Apollo, and other life safety systems such as emergency lights, nurse call, refuge systems.
    • Security systems to include – CCTV (IP, Turbo HD) Networking, Intruder Detection (Galaxy, Honeywell etc) Access Control, Intercoms, Public Address Systems.
  • This role will be predominantly installation based, but there will be times when the engineer will be required to undertake elements of maintenance, fault finding, repair and servicing of customers assets.
  • Experience of as many aspects of Fire & Security systems and installations as possible.
  • The skillset to work on our customers assets, delivering first rate service every time.
  • Willingness to develop knowledge of other aspects of the business (automation & fire doors).


Required Education, Skills & Qualifications

  • 3+ years Fire & Security system installation experience.
  • Full & clean UK driving licence.
  • No criminal record.
  • If successful, candidate must complete, submit, and pass a full security vetting clearance.
  • IPAF licence preferable.


What to expect from Ceaton as an Employee?

  • Competitive rates of pay.
  • Regular pay reviews with potential for progression.
  • 30 Days annual holiday entitlement (22 days + 8 bank holidays).
  • Workplace pension.
  • Company subsidised health scheme.
  • Team performance bonus linked to company profits.
  • Company uniform & PPE.
  • Free on-site parking.
  • Friendly, supportive & positive work environment & culture.
  • Regular training to support the role.

£28,431 – £31,590 per annum – basic + overtime + travel time + standby.

This is a varied and interesting role within a medium sized family run business based in Cardiff that has been operating in the Automation, Fire & Security industry for 30 years. More recently, we have also branched out and set up a Fire Door division. We are currently recruiting for an Automation Engineer to support the ongoing growth of the company. If you think that you suit the job description, we’d love to hear from you.

Job Summary

  • Full-time permanent position.
  • Salary in the region of £28,431 – £31,590 per annum – basic + overtime + travel time + standby.
  • Reporting to Automation Manager & Operations Team Leader.
  • On-call 1 week in 9 (STC).



 

  • The successful candidate will be responsible for the installation, commissioning, testing, fault finding, and repair of Automatic Doors, Gates, Bollards, Barriers, and Roller Shutters.
  • Preferred experience of as many aspects of Automation as possible.
  • The skillset to work on our customers assets delivering first rate service every time.
  • Experience working on multiple systems, including manufacturers such as Dorma, Entrématic, Record, FAAC, BFT, Avon Barriers etc.
  • Willingness to develop knowledge of other aspects of the business (Fire, Security & Fire Doors).


Required Education, Skills & Qualifications

  • 3 years automation experience or experience in a related discipline.
  • ADSA BS/EN16005 certified preferable.
  • Basic understanding of electrical works.
  • Full UK driving licence.
  • No criminal record.
  • If successful, candidate must complete, submit, and pass a full security vetting clearance.
  • IPAF licence preferable.


What to expect from Ceaton as an Employee?

  • Competitive rates of pay.
  • Regular pay reviews with potential for progression.
  • 30 Days annual holiday entitlement (22 days + 8 bank holidays).
  • Workplace pension.
  • Company subsidised health scheme.
  • Team performance bonus linked to company profits.
  • Company uniform & PPE.
  • Free on-site parking.
  • Friendly, supportive & positive work environment & culture.
  • Regular training to support the role.

37.5 hours per week
£22,000

This is a varied and interesting role within a medium sized family run business based in Cardiff that has been operating in the Fire, Security, Automation and most recently Fire Door Sectors for 30 years. We are currently recruiting for an Operations Support Assistant to support the ongoing growth of the company.

Job Summary

  • Full-time permanent position.
  • Reporting to Operations Support Team Leader

 


 

  • Migration and implementation of a new CRM system and it’s ongoing system administration
  • Dealing with client enquiries.
  • Assisting in the management of the fleet & the procurement of new fleet vehicles as and when required.
  • Excellent telephone manner for answering office phone line – taking messages and transferring calls.
  • General office administration and supporting the whole team with applications and information requests.
  • All aspects of document control covering various areas of the business.
  • Able to contribute positively to the company by making suggestions on improving processes.
  • Supporting the company’s strategic development by working with Rhiannon & Angie to drive the company forward.
  • Helpdesk cover as and when required.
    • Raising jobs.
    • Allocating jobs to engineers.
    • Closing and charging jobs.
    • Raising sales enquiries.


Required Education, Skills & Qualifications

  • PC and Microsoft literate – essential.
  • Self-motivated with ability to work as part of a team and individually.
  • Excellent written and verbal communication skills.
  • Ability to manage own workload as well as proactively look to improve and develop processes.


What to expect from Ceaton as an Employee?

  • Competitive rates of pay.
  • Regular pay reviews with potential for progression.
  • 30 Days annual holiday entitlement (22 days + 8 bank holidays).
  • Workplace pension.
  • Company subsidised health scheme.
  • Team performance bonus linked to company profits.
  • Free on-site parking.
  • Flexible working – remote & office based
  • Friendly, supportive & positive work environment & culture.